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Last updated 24 September 2026

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This notice explains how SK Studio York collects and uses personal information when you visit our website, use the SK Studio York mobile app, contact us, create an account, book or attend a class, programme or workshop, or otherwise use our services. It also explains your privacy rights and how to ask us to delete an app account.

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Who we are

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SK Studio York, operated by Sibylle Kockjeu, is the controller of the personal information described in this notice. Our services include SK Studio, SK Dance Kids and the dance programmes operated through York Dance Company.

Privacy contact: skstudioyork@gmail.com

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Who this notice covers

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This notice covers adult dancers, children and young people who attend our activities, parents and guardians, prospective customers, website visitors, app users, and people who contact or interact with us.

 

Personal information we collect

 

Depending on how you use our services, we may collect:

• identity and contact details, including your name, email address, telephone number and, where needed, postal address;

• a dancer's name, date of birth or age, and class or programme information;

• for dancers under 18, parent or guardian details, relationship to the dancer and emergency contact details;

• account and profile information, including login details, profile image, communication preferences and app settings;

• booking, attendance, waiting-list, membership, pass and purchase history;

• payment and transaction information. Card payments are handled by our payment providers, and we do not normally receive or store your full card number;

• messages, enquiries, feedback, complaints, survey responses and other information you send to us;

• information relevant to safe participation, such as injuries, allergies, medical conditions, accessibility or support needs, emergency information and accident or incident details;

• safeguarding information where a concern is raised or recorded;

• photographs, video or audio recordings where we have told you that recording will take place and have an appropriate lawful basis;

• marketing choices, including whether you have agreed to receive news and offers; and

• technical and usage information, such as IP address, device type, operating system, app version, device or account identifiers, push-notification token, cookie or similar technology data, pages or features used, and diagnostic, performance or crash information.

 

Where we obtain information

 

Most information comes directly from you or from a parent or guardian. We may also receive information from our website and app platform, payment providers, teachers and administrators, schools or event organisers where they are authorised to provide it, and technical services that support our website and app.

 

How we use information and our lawful bases

 

We only use personal information when we have a lawful basis. The main ways we use it are shown below.

 

Purpose

(Lawful basis)

 

Create and manage accounts; register dancers; take bookings and payments; administer passes, waiting lists and cancellations; and provide booked services.

(Contract, or steps requested before entering a contract. Legal obligation also applies to accounting and tax records.)

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Run classes, programmes and workshops; record attendance; communicate timetable, venue, teacher or safety changes; and answer service enquiries.

(Contract and our legitimate interests in delivering and managing our services.)

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Use health, accessibility, support and emergency information to help a dancer participate safely and respond in an emergency.

(Contract, legitimate interests and, in an emergency, vital interests. For health information, we normally rely on explicit consent and may rely on vital interests where consent cannot be obtained.)

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Handle safeguarding concerns, accidents, incidents, complaints, insurance matters and legal claims.

(Legal obligation and legitimate interests in protecting participants and our business. Where sensitive information is involved, we use an additional condition permitted by law for safeguarding, legal claims or substantial public interest.)

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Take and use photographs or recordings for the purpose explained when permission is requested, such as sharing class or programme content or promoting SK Studio.

(Consent, unless another lawful basis is clearly explained before recording.)

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Operate, protect and improve our website, app, accounts and booking systems; prevent misuse; troubleshoot problems; and understand general service use.

(Legitimate interests in providing secure, reliable services. We obtain consent where required for non-essential cookies, device storage or similar technologies.)

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Send essential service messages and optional news, class updates and offers.

(Contract or legitimate interests for service messages. Consent, or the electronic-marketing soft opt-in where legally permitted, for marketing.)

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Meet legal, regulatory, tax and law-enforcement requirements.

(Legal obligation and, where relevant, legitimate interests in establishing, exercising or defending legal rights.)

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Children and young people

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Our services include activities for children and young people. We normally collect a child's booking and contact information from their parent or guardian. We only collect information that is reasonably needed to administer the activity, communicate with the responsible adult, support safe participation and meet safeguarding duties.

 

Children have their own data-protection rights. Depending on the child's age and understanding, we may deal with the child directly or with a parent or guardian acting in the child's best interests. We do not sell children's personal information, use it for behavioural advertising, or make solely automated decisions about children that have legal or similarly significant effects.

 

Health and safeguarding information

 

Health information and some safeguarding information receive extra protection under data-protection law. We limit access to people who need the information for safety, safeguarding, administration or legal reasons. Please only provide information that is relevant. You may withdraw consent for future use of health information, but this will not affect lawful use that has already taken place and may mean that we cannot safely provide a particular service.

 

Website and app technologies

 

Our website and app use technologies needed for sign-in, bookings, security, preferences and reliable operation. They may also use analytics and diagnostic tools to help us understand performance and fix faults. The app may store an identifier or push-notification token on your device. If you choose to upload a profile image or other content, the app may ask for access to your camera or photo library. You can manage app permissions and push notifications in your device settings.

We use necessary cookies and similar technologies without consent where they are required to provide a service you request or keep it secure. We ask for consent before using non-essential analytics, advertising or similar technologies where the law requires it. Website visitors can manage choices through the cookie banner or browser settings. App users can use device and app settings.

 

Who we share information with

 

We do not sell personal information. We share only what is reasonably necessary with the following recipients:

• Wix.com Ltd and its group companies, which provide our website, customer-management, booking, account, mobile-app, messaging, analytics and hosting services;

• payment providers, including Stripe and any Wix payment service used for a transaction, to process payments, refunds and fraud checks;

• Apple and Google, where relevant to app distribution, device services, notifications, diagnostics and store requirements;

• email, SMS, cloud-storage and communication providers used to deliver messages and securely manage business records;

• teachers, administrators and other contractors who need information to deliver or support a class, programme or service;

• photographers, videographers or editors where recording has been agreed and they need the information for that work;

• professional advisers, insurers, accountants and IT or security support providers; and

• police, courts, regulators, safeguarding bodies or other authorities where disclosure is required or permitted by law.

 

WhatsApp groups. If you choose to join an SK Studio WhatsApp group, your name, telephone number and WhatsApp profile information may be visible to other group members. Joining a group is optional. WhatsApp processes information under its own privacy policy.

International transfers

 

Some service providers, including Wix, Stripe, Apple, Google and Meta or WhatsApp, operate internationally. This means personal information may be stored or accessed outside the United Kingdom. Where data is transferred to a country without UK adequacy regulations, we require or rely on an approved safeguard, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism. You can contact us for more information about the safeguard relevant to a particular service.

 

How long we keep information

 

We keep personal information only for as long as it is needed for the purpose collected, including legal, tax, insurance and safeguarding requirements. Our usual retention periods are:

 

Type of information

(Usual retention period)

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Account, profile and general contact details

(While the account or customer relationship is active, then normally up to 2 years after the last activity.)

 

Bookings, purchases, invoices and payment records

(Normally 6 years after the end of the relevant financial or contractual period.)

 

Attendance records

(Normally 3 years after the last attendance, unless needed for an incident, safeguarding matter, insurance issue or legal claim.)

 

Health, support and emergency information

(Reviewed regularly and normally removed within 12 months after the last attendance, unless it remains relevant to an incident, claim or safeguarding matter.)

 

Accident, incident, complaint and safeguarding records

(For the period required by applicable law, safeguarding practice and insurance or limitation requirements. A child's age may mean a longer period is necessary.)

 

Marketing records

(Until you withdraw consent or object. We may keep a minimal suppression record so that we do not contact you again by mistake.)

 

Photographs and recordings

(Until consent is withdrawn or the material is no longer needed. We review retained promotional material periodically.)

 

Website and app technical logs

(According to the relevant provider's retention schedule, normally no longer than 24 months unless needed for security, fault investigation or a legal requirement.)

 

When a retention period ends, we delete or anonymise the information unless the law allows or requires us to keep it longer.

 

Marketing and notifications

 

We may send information about SK Studio classes, programmes, workshops and offers where you have consented or where the electronic-marketing soft opt-in applies to an existing customer. You can unsubscribe through the link in an email or by contacting us. We will act on the request promptly. Withdrawing from marketing does not stop essential messages about a booking, payment, class change, safety issue or account.

You can switch push notifications off in your device settings. Where the app provides separate notification choices, you can also change them in the app.

 

Account and data deletion

 

Deleting the app from your phone does not delete your SK Studio account or the information linked to it. To request deletion of your app account and associated personal information, email skstudioyork@gmail.com with the subject ‘Delete my SK Studio account’. If the app displays a Delete Account option, you may use that instead. Please send the request from the email address linked to the account where possible.

 

We may ask for limited information to confirm your identity. We will normally respond within one month. We will delete or anonymise information unless we must keep part of it for tax, payment, safeguarding, insurance, fraud-prevention or legal reasons. We will explain any information we must retain and why.

 

Your privacy rights

 

Depending on the circumstances and our lawful basis, you may have the right to:

• receive clear information about how we use your personal information;

• ask for a copy of your personal information;

• ask us to correct inaccurate or incomplete information;

• ask us to delete information in certain circumstances;

• ask us to restrict how we use information in certain circumstances;

• receive certain information in a structured, commonly used and machine-readable format and ask us to transfer it;

• withdraw consent at any time where we rely on consent; and

• object to certain processing based on legitimate interests.

 

Your right to object to direct marketing: You can object at any time to our use of your personal information for direct marketing. We will stop using it for that purpose.

 

We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.

To exercise a right, email skstudioyork@gmail.com. We may ask for enough information to identify you and understand the request, but we will not routinely ask for a passport, driving licence or proof of address if a less intrusive method can confirm identity. Requests are normally free of charge.

 

Keeping information secure

 

We use reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure. Access is limited to people with a genuine need to know, and teachers, administrators and contractors are expected to keep information confidential. No internet or storage system can be guaranteed to be completely secure. We have procedures for handling suspected personal-data breaches and will notify affected people and the ICO where the law requires it.

 

Third party links and services

 

Our website and app may link to services operated by other organisations, including the external merchandise shop, social-media services and app stores. When you follow a link or buy directly from another organisation, that organisation's privacy notice applies to the information it collects.

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How to complain

 

Please contact us first at skstudioyork@gmail.com so that we can try to resolve your concern. You also have the right to complain to the Information Commissioner's Office.

Information Commissioner's Office  |  Telephone 0303 123 1113  |  ico.org.uk/make-a-complaint

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Changes to this notice

 

We may update this notice when our services, app features, suppliers or legal obligations change. The current version and update date will be published on our website and linked from the app. We will bring a material change to your attention by an appropriate method, such as email, an app message or a prominent website notice.

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Contact and accessible copies

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For privacy questions, requests or an accessible version of this notice, email skstudioyork@gmail.com.